Terms and Conditions

Welcome to Freyja. These Terms and Conditions outline the rules and regulations for using our website and purchasing from our store.

By accessing this website and/or placing an order, you agree to accept and comply with these terms. If you do not agree with any part of these terms, please do not use our website.

1. General Information

This website is operated by Freyja ("we", "us", "our"). Throughout the site, the terms “you” and “your” refer to the user or customer.

We reserve the right to update, change or replace any part of these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes.

2. Eligibility

To use this website, you must:

  • Be at least 18 years old, or access the site under the supervision of a parent or legal guardian
  • Provide accurate, current, and complete account and purchase information
  • Not use our products for any illegal or unauthorized purpose

3. Product Information

We make every effort to display product images, descriptions, and pricing as accurately as possible. However:

  • Colors may vary slightly due to different screen settings
  • Product availability is subject to change without notice
  • We reserve the right to limit quantities or discontinue products at any time

4. Pricing & Payment

All prices are listed in AED and include applicable taxes unless stated otherwise.

We accept various secure payment methods including:

  • Credit/Debit Cards
  • PayPal
  • Apple Pay / Google Pay
  • Cash on Delivery (available in select regions)

We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

5. Shipping & Delivery

Shipping times and fees are displayed at checkout. Estimated delivery times are not guaranteed and may be affected by unforeseen circumstances such as customs delays or courier issues.

We are not responsible for any additional customs fees or taxes that may apply for international orders.

6. Returns & Exchanges

Our Return and Exchange Policies are outlined [here]. Items must meet the stated eligibility criteria to be returned or exchanged. We reserve the right to refuse returns that do not comply with our policy.

7. Intellectual Property

All content on this site including logos, images, product designs, graphics, and text is the property of Freyja and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

8. User Conduct

By using this website, you agree not to:

  • Violate any laws or regulations
  • Infringe on our intellectual property rights
  • Use the site for any fraudulent or harmful activity
  • Transmit viruses, malware, or harmful code

We reserve the right to terminate your access to the site for violating these terms.

9. Limitation of Liability

Freyja shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount paid for the product in question.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those websites. You access them at your own risk.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts in United Arab Emirates.

12. Contact Information

For questions about these Terms and Conditions, please contact us:

📧 Email: contactus@freyja.ae
📞 Phone: +971 50 599 5764